Disability Awareness

The Government must work harder to improve accessibility for disabled people across the nation’s transport networks, warns the Transport Committee

Working with the National Association of Licensing Enforcement Officers (NALEO), the Passenger Transport Academy (PTA) and People 1st, DPT is developing this qualification to meet the needs of the Passenger Transport Industry for a classroom based, national qualification.

Section 15 para 2 (d) of the draft Taxis and Private Hire Vehicles Bill states that all drivers should have disability awareness training. This has also been reiterated by the Transport Select Committee. The Award is designed as a pre-licence requirement for all new Taxi and Private Hire drivers, and for those renewing their licence. Those drivers driving a designated wheelchair accessible vehicle both Taxi and Private Hire will then take an additional unit, which includes the loading and unloading of a wheelchair into a vehicle.

Assessment is by a multi choice question and answer paper and a practical assessment for Unit 3 and Unit 4.

There is no practical driving assessment involved in this qualification

the DfT should bring forward a programme of disability awareness training for drivers of taxis and private hire vehicles without delay, working with licensing authorities and the taxi trade on implementation.Transport Select Committee September 2013

Course Outline

Understand anti-discriminatory legislation

Learning Outcome:

  • Equality Act
  • Taxi and Private Hire Vehicles Bill
  • Equality and Diversity
  • Local licensing requirements

Understand how to recognise some common disabilities including hidden disabilities, and the assistance you the driver can safely offer

Learning Outcome:

  • Walking difficulty/Wheelchair
  • Physical appearance
  • Sight
  • Hearing/speech
  • Learning Difficulty (including Downs)
  • Emotional/Behavioural Difficulties
  • Autism (including Asperger’s, Tourette’s)
  • Attention Deficit Disorder (ADD)
  • Dementia (including Alzheimer’s)
  • Mental or Emotional Distress
  • Epilepsy
  • Diabetes

Be able to provide safe assistance for customers who want to transfer from wheelchair to the vehicle

Learning Outcome:

  • Different types of wheelchairs
  • Safely close and open a customer’s wheelchair
  • Assist the customer in transferring from and to the wheelchair

Be able to safely load, secure for travel and unload a customer in a wheelchair in a designated vehicle

Learning Outcome:

  • Side loading with ramp
  • Rear loading with ramp
  • Rear loading with lift

Understand the principles of Safeguarding vulnerable adults and children

Learning Outcome:

  • What is Safeguarding
  • Recognising Physical Abuse
  • Recognising Sexual Abuse
  • Recognising Emotional Abuse
  • Recognising Neglect
Cameron KinrossDisability Awareness